Health Link Virtual MD
Alberta Health Services - Provincial Health Services
- Description
- This program connects Health Link 811 callers with a doctor by phone or video.
When Albertans call Health Link 811, a registered nurse will assess them to see if they need to speak with a doctor. If needed, they will be referred to a virtual doctor. Some eligibility rules apply and it may not be available to everyone.
The virtual doctor:
- triages (This means the doctor will assess a patient to determine how urgent their treatment is and what kind of care they need.)
- provides advice
- prescribes prescriptions
- orders blood work or urinalysis to help diagnose conditions such as urinary tract infections
This program aims to improve access to healthcare, especially for those in rural areas or with mobility issues, while helping to reduce unnecessary hospital visits.
Affiliation: Primary Care Alberta
Key Provider: doctors, registered nurses - Eligibility
- Yes, A Health Link 811 registered nurse will determine if a person meets the eligibility criteria.
- Application Process
- Service Access: Telephone Information Line, Available to all Albertans who call Health Link 811, and meet eligibility criteria.
Referral Process: Yes,A Health Link 811 registered nurse will provide an initial assessment. If a person requires further assessment, a caller could be referred to the Virtual MD doctors.
Waiting Period: N/A,
- Toll Free
- 811
- Toll Free
- 1-866-408-5465 (toll free in Alberta)
- Languages
- Interpreter/Translation services
- Fees
- Fee: N/A
Fee Reduction: N/A
Membership Fee: N/A - Documents Required
A Health Link 811 registered nurse will provide an initial assessment. If a person requires further assessment, a caller could be referred to the Virtual MD doctors.
- Accessibility
- Wheelchair access: N/A -
Other disabled access: N/A - - Topic(s)
- Agency Information
- View Agency Profile
- Last Verified On
- March 20, 2025
- Hours of Operation
- Mon06:00 AM to 01:00 AMTue06:00 AM to 01:00 AMWed06:00 AM to 01:00 AMThu06:00 AM to 01:00 AMFri06:00 AM to 01:00 AMSat06:00 AM to 01:00 AMSun06:00 AM to 01:00 AM
Health Link is a 24 hours, 7 days a week telephone service. Registered nurses could refer to the Virtual MD program during the hours above.