Emergency Financial Assistance
Government of Alberta - Ministry of Assisted Living and Social Services
- Description
- Provides financial assistance to eligible Albertans who do not have resources to meet their basic needs.
Service provides:
- financial assistance for emergency situations
Benefits are provided in emergency situations that:
- are beyond the client's control
- present a severe health or safety risk
- and cannot wait until the next payment date
Benefits related to the following may be provided either through the 24-Hour Income Support Contact Centre or a local Alberta Supports office:
- food
- accommodation (such as a hotel)
- replacement clothing
- prescription medication
- basic emergency dental
- and transportation to safety
Benefits related to the following may be provided through a local Alberta Supports office only:
- damage deposit
- eviction
- childcare
- essential appliances and home repairs
- utility arrears if utilities are about to be disconnected
- and other goods / services as authorized by an Alberta Supports site manager
- Eligibility
- Yes, Service targeted to Albertans who have an emergency situation that meets the following conditions:
- occurred due to unforeseeable circumstances beyond their control
- presents a severe health or safety risk
- cannot wait until the next benefit period, other resources cannot be accessed, and alternate arrangements cannot be made
- Application Process
- Service Access: See below, To access service:
- call the Income Support Contact Centre
- visit website to apply online
- drop in at your nearest Alberta Supports Centre
- visit website to find a local Alberta Supports Centre
- or contact your Income Support Worker (if you are currently receiving Income Support benefits)
Referral Process: No
Waiting Period: Yes,Application processing time varies by office.
- Toll Free
- 1-866-644-5135 (24 Hour Emergency Income Support - outside of Edmonton)
- Telephone
- 780-644-5135 (24 Hour Emergency Income Support - within Edmonton)
- Web Site
- https://www.alberta.ca/emergency-financial-assistance
- css.iscc@gov.ab.ca
- Languages
- English
- Fees
- Fee: No
Fee Reduction: No
Membership Fee: No - Accessibility
- Wheelchair access: N/A -
Other disabled access: N/A - - Topic(s)
- Agency Information
- View Agency Profile
- Last Verified On
- March 10, 2025
- Hours of Operation
- 24/7