- Description
- Provides 24-hour information and referral to community and social services in Alberta.
Service offers:
- confidential, 24-hour information and referrals, by phone and online, for community, social, health, and government services in Alberta
Referrals may include resources for:
- addictions
- basic needs
- childcare and parenting
- counselling and support groups
- disabilities
- donations
- education
- employment
- family and domestic violence
- free or low-cost events and entertainment
- government subsidies
- immigrant and newcomer services
- Indigenous services
- legal services
- medical concerns
- mental health
- volunteer opportunities
- youth programs
Affiliation: Funded by City of Red Deer, Edmonton and Area Child Family Services, Edson, Family and Community Support Services, Gateway to the Rockies - Hinton, Municipal District of Bighorn, Regional Municipality of Wood Buffalo, Town of Banff, Town of Canmore, the United Way, and Yellowhead County. Partnered with Alberta Health Services, Canadian Mental Health Association - Edmonton Region, and Distress Centre Calgary.
Key Provider: information and referral specialists - Eligibility
- No
- Application Process
- Service Access: Telephone Information Line, To access service:
- call 2-1-1
- text info to 2-1-1
- visit website for an online chat (available in English and French)
- to contact 211 Alberta about information on the website, media inquiries, or to suggest a listing, visit the Contact Us page
Referral Process: No
Waiting Period: No,
- Toll Free
- 1-855-266-1605 (Calgary - Central and Southern Alberta)
- Telephone
- 2-1-1 (24 Hours province-wide)
- Telephone
- 2-1-1 + Press 3 (Edmonton - Crisis Diversion Team)
- Telephone
- 780-482-4636 (Edmonton - Northern Alberta)
- Toll Free
- 1-888-482-4696 (Edmonton - Northern Alberta)
- 2-1-1 (24 Hours province-wide) - Text
- Web Site
- https://www.ab.211.ca
- info@ab.211.ca
- Languages
- English; French; Interpreter/Translation services; Tele-Interpreter / Language Lines - The tele-interpreter service is available in 170 languages.
- Fees
- Fee: No
Fee Reduction: No
Membership Fee: No - Accessibility
- Wheelchair access: N/A -
Other disabled access: N/A - - Agency Information
- View Agency Profile
- Last Verified On
- November 11, 2024
- Hours of Operation
- 24/7
