Accessible Canada Act

Canadian Human Rights Commission


Description
Ensures organizations are fulfilling their obligations set out in the Accessible Canada Act (ACA) and the Accessible Canada Regulations.

Service offers:

  • promoting compliance and encouraging organizations to take proactive steps to identify, remove, and prevent barriers

  • monitoring compliance and, if necessary, takesaction to enforce it

  • information on filing complaints against organizations that did not meet their requirements

    about accessibility plans, feedback processes, or progress reports

  • My Accessibility Portal - an online platform to help organizations fulfill the notification requirements under the ACA

Eligibility
No
Application Process
Service Access: See below, To access service:
  • visit website for more information or to report a concern
  • VRS: Accepts video relay service calls made through Canada VR

Referral Process: No


Waiting Period: N/A,
Toll Free
1-888-214-1090
Telephone
613-995-1151
Fax
613-996-9661
TTY
1-888-643-3304
Web Site
https://www.accessibilitychrc.ca
Email
info.com@chrc-ccdp.gc.ca
Languages
English; French
Fees
Fee: No


Fee Reduction: No


Membership Fee: No


Accessibility
Wheelchair access: N/A -
Other disabled access: N/A -
Topic(s)
Agency Information
View Agency Profile
Last Verified On
April 25, 2024
Hours of Operation
Mon
06:00 AM to 06:00 PM
Tue
06:00 AM to 06:00 PM
Wed
06:00 AM to 06:00 PM
Thu
06:00 AM to 06:00 PM
Fri
06:00 AM to 06:00 PM