Extreme Weather Response

City of Edmonton

Search Agency Service

Description
Offers services during periods of extreme cold, heat, or air quality.

Service offers:

  • activation of an extreme weather response once forecasts indicate conditions of extreme heat or cold or poor air quality
  • water bottle filling stations available all summer long across the city to ensure everyone has access to clean and safe drinking water

Extreme weather response activations occur for:

  • extreme cold: forecasts with temperatures of minus 20 degrees Celsius with wind chill for at least 3 days in a row, typically accompanied by an Environment Canada alert for extreme cold
  • extreme heat: forecasts with peak temperatures of 29 degrees Celsius during the days and lows of 14 degrees Celsius during the nights for at least 3 consecutive days, typically accompanied by an Environment Canada alert for extreme heat
  • high risk air quality conditions: 2 consecutive days of a score of 7 or higher on the Air Quality Health Index

Activations typically (depending on the season) include:

  • ETS Extreme Weather Bus Routes - Edmonton Transit Service (ETS) will operate 1 additional overnight route for their shelter shuttle service to transport vulnerable people to available shelters
  • Al Rashid Mosque will open up to 50 overnight spaces to help expand shelter capacity during activations; Extreme Weather Bus will include Al Rashid on their route
  • encampment response teams will conduct wellness checks and only address high risk encampments during this activation
  • all City of Edmonton recreation facilities will be open to the public during operating hours for respite from extreme weather
  • N95 masks available to people in need of protection from smoke during high risk air quality conditions

The City also considers other factors when activating a response, such as the numbers of shelter spaces available and information from key stakeholders about the health risks and impacts of weather on vulnerable Edmontonians.

Eligibility
No
Application Process
Service Access: See below, To access service:
  • visit website for a list of City of Edmonton recreation centres (click on a specific centre for hours of operation)
  • find Extreme Weather Bus routes online
  • visit website for water bottle filling station locations
The Extreme Weather Bus operates 2 routes regardless of temperatures during the winter months. A third route is added during extreme weather activations. Al Rashid Mosque shelter spaces are only available during extreme weather activations.
Referral Process: No


Waiting Period: No,
Telephone
3-1-1 (7:00 AM to 7:00 PM within city limits)
Telephone
780-442-5311 (7 :00 AM to 7:00 PM outside city limits)
TTY
711 (7:00 AM to 7:00 PM)
Web Site
https://www.edmonton.ca/extremeweather
Email
311@edmonton.ca
Languages
English
Fees
Fee: No


Fee Reduction: No


Membership Fee: No


Accessibility
Wheelchair access: N/A -
Other disabled access: N/A -
Topic(s)
Agency Information
View Agency Profile
Last Verified On
January 10, 2024
Location
Edmonton
Hours of Operation

Program hours vary.