Complex Care Support Team

Alberta Health Services - North Zone


Description
The Complex Care Support Team serves North Zone Continuing Care clients and their clinical teams, when clients have complex behaviours that influence their care.

The Complex Care Support team supports patients who have been referred to the Continuing Care stream (Home Care, Designated Living or Long Term Care). Clients may include persons with Dementia, early onset Dementia, brain injury, developmental disabilities or other conditions that affect cognition or behaviors. Our services include:

  • comprehensive assessment and recommendations
  • care planning support
  • link to other specialty resources
  • staff education and coaching
  • support for transition between care settings

Key Provider: care of the elderly physicians, geriatric psychiatrist, nurse practitioners (NPs), registered nurses (RNs), registered psychiatric nurse (RPN), occupational therapists (OTs), recreational therapists, social workers, mental health therapists
Eligibility
Yes, Clients in the Continuing Care stream where behavioral needs cannot be met with a usual Continuing Care level of service.
Application Process
Service Access: By Appointment, Healthcare providers should consult the Alberta Referral Directory for service referral information or contact NZ.ComplexCareSupportTeam@albertahealthservices.ca to receive a copy of the referral form.
Referral Process: Yes,

Each case / referral is assessed on a case by case basis.




Waiting Period: No,
Toll Free
1-855-371-4122 (Continuing Care Access)
Telephone
780-538-7510
Fax
780-830-2811
Languages
Interpreter/Translation services
Fees
Fee: No


Fee Reduction: N/A
Membership Fee: No


Documents Required

Each case / referral is assessed on a case by case basis.

Accessibility
Wheelchair access: Yes - Wheelchair accessible washrooms.
Other disabled access: Yes - Elevators and designated disabled parking.
Topic(s)
Agency Information
View Agency Profile
Last Verified On
August 24, 2023
Address
10409 98 Street
Grande Prairie, AB, T8V 2E8
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Hours of Operation
Mon
08:00 AM to 04:30 PM
Tue
08:00 AM to 04:30 PM
Wed
08:00 AM to 04:30 PM
Thu
08:00 AM to 04:30 PM
Fri
08:00 AM to 04:30 PM