Seniors Coordinated Outreach

Edmonton Seniors Coordinating Council

Provides coordinated outreach to help seniors connect to the services and supports they need to live a good quality of life.

Service provides:

  • assistance to seniors to connect with resources, services, and supports, by assessing needs and offering appropriate support / outreach services


Assessment and Support

  • assistance, information, and support to clients as needed
  • help connecting seniors to resources at agency and in the broader community
  • resources and information on such issues as health, grief, finance, relationship issues, mental health / emotional well-being, elder abuse, decision-making options, legal matters, safety, and social life / recreation
  • assistance with filling out forms for Canada Pension Plan (CPP), Old Age Security (OAS), Guaranteed Income Supplement (GIS), Alberta Seniors Benefit, Special Needs Assistance, and housing applications

Outreach / Long-Term Support

  • support for seniors who are dealing with multiple challenges in their lives
  • ongoing assessment, outreach, and support to older adults and their family members with the goal of ensuring that the needs for seniors and their families are accommodated in all areas of life
  • help connecting clients to community resources
  • accompanying clients to appointments
  • home visitation
  • identifying clients' needs
  • help with decision-making options
  • emotional support
  • community outreach (social workers can meet clients in their homes)
  • community visits such as meeting with clients and their doctor for important appointments
  • advocacy
  • resources and information on such issues as health, grief, finances, mental health / emotional well-being, elder abuse, and social life / recreation

Affiliation: ASSIST Community Services Centre, Jewish Family Services Edmonton, Operation Friendship Seniors Society, Sage Seniors Association, The Shaama Centre, Strathcona Place Seniors Society, West End Seniors Activity Centre Funded by Family and Community Support Services Program and Government of Canada Community Services Recovery Fund.
Key Provider: social workers, support workers
Yes, Service targeted to:
  • individuals 55 years and older who are in need of connections to support
Application Process
Service Access: See below, To access service:
  • call for intake

Referral Process: No

Waiting Period: Yes,

Waiting period varies. 

Toll Free
2-1-1 Ext. 2 (Seniors Information Phone Line)
Web Site
Albanian; Cantonese; English; French; Hindi; Spanish; Urdu
Fee: No

Fee Reduction: No

Membership Fee: Yes,

Various memberships available. Contact for details.

Wheelchair access: N/A -
Other disabled access: N/A -
Agency Information
View Agency Profile
Last Verified On
August 23, 2023
Hours of Operation