1-800 Indigenous Support Line: Walk with Me, Talk with Me, Learn with Me

Alberta Health Services - Provincial Health Services


Description
This confidential telephone service helps First Nations (Status and Non-Status), Métis and Inuit peoples and their families navigate the healthcare system. By providing culturally safe supportive listening, connections to health resources, Indigenous cultural supports, and help with addiction / mental health concerns.

The Indigenous Support Line is available in North, Central and South Zones by calling 1-844-944-4744 between noon (12:00 PM) to 8:00 PM Monday to Friday.

Calls are answered by Indigenous Listeners who provide:

  • culturally safe patient- and family-centred care
  • health advice and information
  • supportive listening
  • connection to health resources, services and programs (e.g., primary care)
  • assisted referrals
  • linkage to Indigenous cultural supports
  • support for Indigenous patient concerns within Alberta Health Services
  • immediate support for addiction and mental health concerns
  • addiction and mental health referrals


Walk with Me, Talk with Me, Learn with Me.

For more information visit the Indigenous Support Line website at ahs.ca/isl.


Key Provider: registered nurses (RNs), social workers
Eligibility
Yes, First Nations (Status and Non-Status), Métis and Inuit peoples
Application Process
Service Access: Telephone Information Line
Referral Process: No


Waiting Period: No,
Toll Free
1-844-944-4744
Languages
Interpreter/Translation services
Fees
Fee: No


Fee Reduction: N/A
Membership Fee: N/A
Accessibility
Wheelchair access: N/A -
Other disabled access: N/A -
Topic(s)
Last Verified On
October 11, 2023
Hours of Operation
Mon
12:00 PM to 08:00 PM
Tue
12:00 PM to 08:00 PM
Wed
12:00 PM to 08:00 PM
Thu
12:00 PM to 08:00 PM
Fri
12:00 PM to 08:00 PM