Access 24 / 7, Adult Intake Services

Alberta Health Services - Edmonton Zone

Provides a single point of access to adult addiction and mental health community based programs.

Access 24 / 7 provides a range of urgent and non-urgent addiction and mental health services including service navigation, screening, assessment, referral, consultation, crisis intervention, outreach and short term stabilization.

Key Provider: addiction counselors, family peer support, mental health therapists, occupational therapists (OTs), pharmacists, psychiatrists, registered nurses (RNs), registered psychiatric nurses (RPNs), social workers
Yes, 18 plus years
Application Process
Service Access: See below, Healthcare providers should consult the Alberta Referral Directory for service referral information. Professional referrals accepted but not required. Self-Referral:
  • individuals can call main line 24 / 7 for support and navigation for addiction and mental health programs across the zone and surrounding communities
  • crisis intervention is 24 / 7
  • access has a front door - where individuals can self-present from 8:00AM to 10:00PM
  • mobile outs are an option, each are triaged and based on needs / risks / situation
  • access is not an emergency department - if one is in medical need they should be advised to present to an emergency department
  • access is also not a 911 service, if imminent risk such as violence direct to 911

Referral Process: No

Waiting Period: No,
Interpreter/Translation services
Fee: No

Fee Reduction: No

Membership Fee: N/A
Wheelchair access: N/A -
Other disabled access: N/A -
Last Verified On
April 25, 2023
13211 Fort Road NW
Edmonton, AB, T5A 1C3
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Hours of Operation