Access 24 / 7, Adult Intake Services

Alberta Health Services - Edmonton Zone


Description
Provides a single point of access to adult addiction and mental health community based programs.

Access 24 / 7 provides a range of urgent and non-urgent addiction and mental health services including service navigation, screening, assessment, referral, consultation, crisis intervention, outreach and short term stabilization.


Key Provider: addiction counselors, family peer support, mental health therapists, occupational therapists (OTs), pharmacists, psychiatrists, registered nurses (RNs), registered psychiatric nurses (RPNs), social workers
Eligibility
Yes, 18 plus years
Application Process
Service Access: See below, Healthcare providers should consult the Alberta Referral Directory for service referral information. Professional referrals accepted but not required. Self-Referral:
  • individuals can call main line 24 / 7 for support and navigation for addiction and mental health programs across the zone and surrounding communities
  • crisis intervention is 24 / 7
  • access has a front door - where individuals can self-present from 8:00AM to 10:00PM
  • mobile outs are an option, each are triaged and based on needs / risks / situation
  • access is not an emergency department - if one is in medical need they should be advised to present to an emergency department
  • access is also not a 911 service, if imminent risk such as violence direct to 911

Referral Process: No


Waiting Period: No,
Telephone
780-424-2424
Fax
587-473-0771
Languages
Interpreter/Translation services
Fees
Fee: No


Fee Reduction: No


Membership Fee: N/A
Accessibility
Wheelchair access: N/A -
Other disabled access: N/A -
Topic(s)
Last Verified On
April 25, 2023
Address
13211 Fort Road NW
Edmonton, AB, T5A 1C3
Open in Google Maps
Hours of Operation
24/7