- Description
- The Patient and Provider Experience Office (PPEO), is a Royal Alexandra Hospital Foundation funded program that serves to enhance workplace culture, experience, and joy for all RAH staff, physicians, midwives, volunteers, patients and their families. In providing care and treatment for patients and their families, workers contribute to a raised enthusiasm, awareness and commitment to give back to the hospital.
The Royal Alexandra Hospital Patient & Provider Experience Office provides resources and support to shine a light on the importance of empathy, understanding, and communication in healthcare and to improving the experience for our providers, both staff, and physicians.
Our strategic goals are:- enhance worker experience, wellness and joy
- improve people / worker safety culture
- enhance communication culture
- improve patient experience and hospital consumer assessment of healthcare providers and systems (HCAHPS) measures
- give back and support our hospital
Key Provider: administrative supports, project managers, senior consultants, data analysts - Eligibility
- No
- Application Process
- Service Access: See below, Operational support for staff, physicians and volunteers at the Royal Alexandra Hospital.
Referral Process: N/A
Waiting Period: No,
- Telephone
- 780-613-5203
- RAH.PPEO@ahs.ca
- Languages
- Interpreter/Translation services
- Fees
- Fee: No
Fee Reduction: No
Membership Fee: N/A - Accessibility
- Wheelchair access: Yes -
Other disabled access: Yes - Elevators - Agency Information
- View Agency Profile
- Last Verified On
- February 12, 2024
- Address
- 10240 Kingsway NW
Edmonton, AB, T5H 3V9This facility provides a range of healthcare services including a 24/7 emergency department.
Open in Google Maps - Hours of Operation
- Mon08:00 AM to 04:00 PMTue08:00 AM to 04:00 PMWed08:00 AM to 04:00 PMThu08:00 AM to 04:00 PMFri08:00 AM to 04:00 PM
