NeighbourLink Parkland

Provides emergency assistance for people in need.

Service provides:

  • assistance to individuals in need who are unable to receive help anywhere else

May include:

  • short-term, emergency financial assistance to avoid eviction / utility disconnection, urgent access to prescriptions / medical needs, or emergency accommodation
  • assistance with deliveries for isolated individuals who may need supplies / food bank hampers
  • Volunteer Ride Program for seniors or those in need to attend medical appointments (due to current public health restrictions, assistance is with paying for a ride with contracted taxi companies or Accessible Transportation Service)
  • Volunteer Let's Chat Program - check-in phone calls by a volunteer for those identified as experiencing social isolation, including seniors
  • Help Closet - assistance with basic needs / toiletries / winter gear / technology access
  • assistance with emergency food and emergency transportation
  • Furniture Donation Program - furniture to assist those in need who are re-establishing their residence and have low income
  • yard maintenance
  • occasional tutoring and childcare
  • referrals to other agencies
Yes, Service targeted to:
  • residents of Spruce Grove, Stony Plain, and Parkland County
  • who have low income
  • and are unable to access other resources, including government programs
Each situation assessed to determine eligibility. Does not serve individuals residing outside of Spruce Grove, Stony Plain, or Parkland County. 
Application Process
Service Access: See below, To access service:
  • call to book an appointment
  • or visit website for information on community resources
Clients may also be referred by local agencies.
Referral Process: No

Waiting Period: Yes,

Wait times vary.

780-960-9669 (Central Resource Centre)
Fee: No

Fee Reduction: No

Membership Fee: No

Wheelchair access: N/A -
Other disabled access: N/A -
Last Verified On
March 27, 2023
Hours of Operation
09:00 AM to 04:00 PM
09:00 AM to 04:00 PM
09:00 AM to 04:00 PM
09:00 AM to 04:00 PM
09:00 AM to 04:00 PM

Office does not accept drop-in traffic, however staff are available by phone or e-mail. Closed 12:00 PM to 12:30 PM. Closed statutory holidays.