Office of the Federal Ombudsman for Victims of Crime

Service offers:

• answer questions about rights as a victim
• give information about the services and programs available through the federal government
• receive and review complaints about federal government departments, agencies, laws or policies
• referral to programs and services in an individual's city or province to help
• make recommendations to the federal government on how to change its policies or laws to better suit the needs and concerns of victims, and to report on those recommendations publicly

• call toll free 1-866-481-8429
• visit website to submit a complaint and for online resources

Wait time varies. Contact for details.

• Indigenous Peoples - Legal Supports
• Violence/Abuse - Victims of Crime Supports