Office of the Federal Ombudsman for Victims of Crime

Government of Canada


Description
Provides support services to victims of crime.

Service offers:

  • answer questions about rights as a victim
  • give information about the services and programs available through the federal government
  • receive and review complaints about federal government departments, agencies, laws or policies
  • referral to programs and services in an individual's city or province to help
  • make recommendations to the federal government on how to change its policies or laws to better suit the needs and concerns of victims, and to report on those recommendations publicly
Eligibility
Yes, Service targeted to vicitms of federal offences.
Application Process
Service Access: See below, To access service: 
  • call toll free 1-866-481-8429
  • visit website to submit a complaint and for online resources

Referral Process: No


Waiting Period: Yes,

Wait time varies. Contact for details.


Toll Free
1-866-481-8429
TTY
1-877-644-8385
Web Site
https://www.victimsfirst.gc.ca/index.html
Email
victimsfirst@ombudsman.gc.ca
Languages
English; French
Fees
Fee: No


Fee Reduction: No


Membership Fee: No


Accessibility
Wheelchair access: N/A -
Other disabled access: N/A -
Topic(s)
Last Verified On
May 25, 2023