Employment Insurance

Government of Canada - Employment and Social Development Canada

Search Agency Service

Provides temporary financial assistance to unemployed Canadians.

Service provides:

  • weekly benefit payment that amounts to a maximum of 55% of an individual's earnings
  • benefit payments for a maximum of 45 weeks
  • benefits for individuals who have been fired without fault
  • benefits for individuals unable to work due to medical conditions
  • benefits for expectant or new mothers, and parents with a new or critically ill child
  • benefits for individuals caring for a terminally ill family member
  • benefits for self-employed individuals
  • benefits for Canadians living abroad
Yes, Service targeted to:
  • individuals employed in insurable employment
  • individuals who lost a job through no fault of their own
  • individuals who have been without work and pay for at least 7 consecutive days in the last 52 week
  • individuals who have worked the required number of insurable employment hours in the last 52 weeks or since the start of your last EI claim, whichever is shorter
  • individuals who are ready, willing and capable of working each day
  • individuals who are actively looking for work (you must keep a written record of employers you contact, including when you contacted them)
Application Process
Service Access: Application Required, To access service:
  • visit website to apply for Employment Insurance (EI)
  • visit website to find a Service Canada Centre 
  • sign in to My Service Canada Account (MSCA) to check claim status and messages 
  • visit a Service Canada Centre for assistance 
  • phone the Service Canada call centre for assistance 
To avoid losing benefits, applicants must apply within 4 weeks of their last day of work. The online application for benefits takes 1 hour to complete.
Referral Process: No

Waiting Period: Yes,

An Employment Insurance (EI) application decision is typically reached within 28 days of the individual filing their application.

If an  Employment Insurance (EI) application is rejected, applicants can request a reconsideration of the decision within 30 days after the decession was communicated to the applicant.

Web Site
English; French
Fee: No

Fee Reduction: No

Membership Fee: No

Wheelchair access: N/A -
Other disabled access: N/A -
Agency Information
View Agency Profile
Last Verified On
July 16, 2024
5101 Franklin Avenue
Yellowknife, NT, X1A 3Z4
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