Restoring Family Links

Canadian Red Cross Society, The

Provides assistance to people in Canada to re - establish contact with immediate family members internationally after separation due to armed conflict, natural disasters, migration and other humanitarian crises.

Service offers:

  • assistance locating immediate family members abroad via family messages, tracing and other strategies
  • POW War Claims
  • health and welfare report when regular contact has been suspended
  • adoption and domestic search tracing NOT provided

Affiliation: ICRC (International Committee of Red Cross) National Societies (190) of Red Cross & Red Crescent
Yes, Service targeted to:
  • people needing assistance who have lost contact with their immediate family members due to conflict, disasters or humanitarian crisis
Application Process
Service Access: See below, To access service:
  •  please contact Foreign Affairs Canada for missing Canadian citizens in an affected area
  • call, email or contact online to begin an international tracing request for a missing family member
  • provide as much of the following as possible: Full name of sought person, date of birth or age, father's name, mother's name, last known address, tribe, clan or sub-clan (if applicable), date of last contact, reason for separation, reason for search, inquirer's full name, address and relationship to the sought person

Referral Process: No

Waiting Period: No,
Toll Free
1-866-399-8412 ext. 480-2214 (English)
Toll Free
1-800-363-7305 ext. 362-2909 (French)
Web Site
English; French - Other languages available upon request.
Fee: No

Fee Reduction: No

Membership Fee: No

Wheelchair access: N/A -
Other disabled access: N/A -
Agency Information
View Agency Profile
Last Verified On
July 6, 2023