Complex Care Support Team

Alberta Health Services - North Zone

Description

The Complex Care Support Team serves North Zone Continuing Care clients and their clinical teams, when clients have complex behaviours that influence their care.

The Complex Care Support team supports patients who have been referred to the Continuing Care stream (Home Care, Designated Living or Long Term Care). Clients may include persons with Dementia, early onset Dementia, brain injury, developmental disabilities or other conditions that affect cognition or behaviors. Our services include:

comprehensive assessment and recommendations
care planning support
link to other specialty resources
staff education and coaching
support for transition between care settings

Key Provider: care of the elderly physicians, geriatric psychiatrist, nurse practitioners (NPs), registered nurses (RNs), registered psychiatric nurse (RPN), occupational therapists (OTs), recreational therapists, social workers, mental health therapists

Eligibility

Yes, Clients in the Continuing Care stream where behavioral needs cannot be met with a usual Continuing Care level of service.

Application Process

Service Access: By Appointment, Healthcare providers should consult the Alberta Referral Directory for service referral information. Contact NZ.ComplexCareSupportTeam@albertahealthservices.ca to receive a copy of the referral form.
Referral Process: Yes,

Each case / referral is assessed on a case by case basis.

Waiting Period: No,

Toll Free

1-855-371-4122

Telephone

780-538-7510

Fax

1-855-776-3805

Languages

Interpreter/Translation services

Fees

Fee: No

Fee Reduction: N/A
Membership Fee: No