Ride Transit Program

Edmonton Transit Service


Description
Provides monthly passes at a subsidized rate to eligible Edmontonians with low income.

Service provides:

  • greater access to Edmonton Transit Service (ETS) offerings by reducing financial barriers for individuals and families in Edmonton with low income
  • transit passes at a reduced rate for recipients of Assured Income for the Severely Handicapped (AISH)

Affiliation: Partnered with the Government of Alberta.
Eligibility
Yes, Service targeted to Edmonton residents who are either:
  • an Assured Income for the Severely Handicapped (AISH) Health Benefit recipient
  • a Canada Pension Plan (CPP) Disability recipient
  • dependents of an AISH Health Benefit recipient
  • recipients of income support / learner income support benefits
  • families whose household income is at or below the Low Income Cut-Off (LICO) amount
  • or a permanent resident / refugee claimant
Some exceptions apply.
Application Process
Service Access: Application Required, To access service:
  • visit website for application
  • find eligibility requirements online
  • call to arrange in-person appointment at Edmonton Service Centre
  • call direct line or visit website to purchase passes (online account required to use online store)
  • completed applications can be dropped off in the Edmonton Service Centre mailbox (must be in a sealed envelope with all necessary documents and a letter indicating the purpose) or mailed to Leisure Access and Ride Transit Program, PO Box 2359, Edmonton, AB, T5J 0J4
Faxed or e-mailed forms are not accepted.
Referral Process: No


Waiting Period: Yes,

Wait times vary. The normal approval process can take 2 to 3 weeks, depending on the time of year and number of applications received.


Telephone
3-1-1 (7:00 AM to 7:00 PM)
Telephone
780-423-RIDE (7433) (Pass Purchases)
Web Site
https://www.edmonton.ca/ets/subsidized-transit.aspx
Email
businessdevelopment@edmonton.ca(OnlineStoreAccountCreation)
Languages
English
Fees
Fee: Yes,

Fees vary based on eligibility.




Fee Reduction: Yes,

The program operates on a sliding scale. 




Membership Fee: No


Accessibility
Wheelchair access: N/A -
Other disabled access: N/A -
Topic(s)
Agency Information
View Agency Profile
Last Verified On
October 26, 2023
Location
Edmonton
Hours of Operation

311 available 7:00 AM to 7:00 PM. Pass purchases direct line available Monday to Friday, 8:00 AM to 4:30 PM.