Diversion Outreach Team

Canadian Mental Health Association - Alberta South Region


Description
Provides a mobile diversion response to vulnerable individuals who may be facing homelessness, mental health concerns, or addictions in Lethbridge.

Service provides:

  • collaboration with concerned citizens, community businesses, and emergency services to address concerns regarding individuals who are intoxicated and require access to emergency shelter services or other appropriate housing options
  • mitigation of problematic situations with both transportation and referral services as needed
  • referrals to other community supports and works from a harm reduction approach for individuals accessing their services
  • calls triaged according to need and to divert calls from emergency services (police, fire and EMS) to ensure the most at risk vulnerable are attended to first

Key Provider: diversion outreach workers
Eligibility
No
Application Process
Service Access: See below, To access service:
  • call

Referral Process: No


Waiting Period: Yes,

There may be a waiting period depending on volume of calls and assessed risk. Calls are triaged on a case-by-case basis.


Telephone
403-892-3707
Web Site
https://lethbridge.cmha.ca
Languages
English
Fees
Fee: No


Fee Reduction: No


Membership Fee: Yes,

Contact for details. 




Accessibility
Wheelchair access: N/A -
Other disabled access: N/A -
Topic(s)
Agency Information
View Agency Profile
Last Verified On
January 3, 2025
Location
Lethbridge
Hours of Operation
Mon
07:00 AM to 10:00 PM
Tue
07:00 AM to 10:00 PM
Wed
07:00 AM to 10:00 PM
Thu
07:00 AM to 10:00 PM
Fri
07:00 AM to 10:00 PM
Sat
07:00 AM to 06:00 PM
Sun
07:00 AM to 06:00 PM