Office of the Alberta Health Advocates

Government of Alberta - Ministry of Health

Search Search Results Agency Service
View Clipboard
Add
Description
Provides education about the Alberta Health Charter and patients' rights as set out in the Mental Health Act, and connects people with health and mental health services, programs, and resources.

Service provides:

  • assistance to individuals with navigating the health system
  • promotion and protection of the rights of persons in accordance with the Mental Health Act and Patient Advocate Regulation

Includes:

  • informing individuals about what they can expect from the health system and their responsibilities
  • individual advocacy
  • investigating situations where patients have experienced a situation not consistent with the Health Charter
  • redirecting complaints to existing resolutions mechanisms where appropriate
  • support and rights-related information for psychiatric patients who are certified and detained in designated mental health facilities or subject to a Community Treatment Order (CTO)
  • information about patient rights, detention, treatment, and care
  • presentations and training about patient rights to professionals, community organizations, and other interested parties
Eligibility
No
Application Process
Service Access: By Appointment, To access service:
  • contact for an appointment
Office is not currently open to walk-ins, but can still be reached by phone or e-mail.
Referral Process: No


Waiting Period: No,
Toll Free
310-0000 then 780-422-1812
Telephone
780-422-1812
Fax
780-422-0695
Web Site
http://www.albertahealthadvocates.ca
Email
info@albertahealthadvocates.ca
Languages
English - Access to translation services if needed.
Fees
Fee: No


Fee Reduction: No


Membership Fee: No


Accessibility
Wheelchair access: Yes -
Other disabled access: Yes - Washrooms
Topic(s)
Agency Information
View Agency Profile
Last Verified On
November 7, 2024
Address
10055 106 Street NW
Edmonton, AB, T5J 2Y2
Open in Google Maps
Hours of Operation
Mon
08:15 AM to 04:30 PM
Tue
08:15 AM to 04:30 PM
Wed
08:15 AM to 04:30 PM
Thu
08:15 AM to 04:30 PM
Fri
08:15 AM to 04:30 PM

Closed 12:00 noon to 1:00 PM.

New Search Suggest Update
Share