Rehabilitation Advice Line

Alberta Health Services - Provincial Health Services


Description
The Rehabilitation Advice Line is a telephone service open Monday to Friday and provides rehabilitation advice and general health information for Albertans of any age.

The service can:

  • assess your rehabilitation needs over the phone
  • speak to parents, guardians or caregivers about a child's development or well-being
  • give advice on activities and exercises that help with physical, functional, or developmental concerns
  • provide strategies to manage the day-to-day activities affected by these concerns.
  • link you to rehabilitation services

The Rehabilitation Advice Line cannot:

  • book and manage your physiotherapy appointments

Have a physical concern & need physiotherapy? Visit ahs.ca/physio.

For concerns unrelated to rehabilitation, please call:

  • your physician, pharmacist about medication questions
  • 811 or physician about significant pain, or regarding worsening symptoms

Key Provider: occupational therapists, physiotherapists, therapy assistants
Eligibility
Yes, Service targets Albertans who:
  • have existing musculoskeletal conditions and/or are awaiting or recovering from bone and/or joint surgery
  • have questions about their child's / youth's (birth to 18 years) development and wellbeing
  • are low income and wanting to access AHS funded physiotherapy for a general joint or muscle condition.
  • are still recovering from COVID-19 and have ongoing problems after 3 or more weeks after the appearence of COVID-19 symptoms
  • have existing physical disabilities related to neurological conditions (e.g.: Parkinson’s, SCI, BI, Stroke, MS)
Application Process
Service Access: Telephone Information Line, Healthcare providers should consult the Alberta Referral Directory for service referral information.
Referral Process: No


Waiting Period: No,
Toll Free
1-833-379-0563
Languages
Interpreter/Translation services
Fees
Fee: No


Fee Reduction: No


Membership Fee: N/A
Accessibility
Wheelchair access: N/A -
Other disabled access: N/A -
Topic(s)
Agency Information
View Agency Profile
Last Verified On
March 1, 2024
Hours of Operation
Mon
09:00 AM to 05:00 PM
Tue
09:00 AM to 05:00 PM
Wed
09:00 AM to 05:00 PM
Thu
09:00 AM to 05:00 PM
Fri
09:00 AM to 05:00 PM

Closed during statutory holidays.