Interpretation & Translation Services
Alberta Health Services - Provincial Health Services
- Description
- To support patients and families with limited English proficiency and D/deaf and hard of hearing patients, AHS provides health care providers in our facilities access to professional medical interpretation and translation services on request.
On-demand over-the-phone professional medical interpretation is provided by a contracted vendor and is available 24/7 in 240 languages across all AHS sites and programs.
Video Remote Interpretation (VRI) is an additional mode of in-person interpretation available in many locations across the province.
- Eligibility
- N/A
- Application Process
- Service Access: See below, Patients should advise their AHS health care providers that they require interpretation. This includes calls to Health Link.
Over 400 sites / departments/units at AHS have access to this service. If an AHS site does not have access, they can sign up by completing the telephone interpretation request form available on Insite.
Referral Process: N/A
Waiting Period: N/A,
- Web Site
- https://www.albertahealthservices.ca/languages/languages.aspx
- translation.services@ahs.ca
- Languages
- Interpreters / Translators - 240 languages are available.
- Fees
- Fee: N/A
Fee Reduction: N/A
Membership Fee: N/A - Accessibility
- Wheelchair access: Yes -
Other disabled access: N/A - - Topic(s)
- Agency Information
- View Agency Profile
- Last Verified On
- April 24, 2023
- Hours of Operation
- 24/7