Interpretation & Translation Services

Alberta Health Services - Provincial Health Services


Description
To support patients and families with limited English proficiency and D/deaf and hard of hearing patients, AHS provides health care providers in our facilities access to professional medical interpretation and translation services on request.

On-demand over-the-phone professional medical interpretation is provided by a contracted vendor and is available 24/7 in 240 languages across all AHS sites and programs.

Video Remote Interpretation (VRI) is an additional mode of in-person interpretation available in many locations across the province.

Eligibility
N/A
Application Process
Service Access: See below, Patients should advise their AHS health care providers that they require interpretation. This includes calls to Health Link. Over 400 sites / departments/units at AHS have access to this service. If an AHS site does not have access, they can sign up by completing the telephone interpretation request form available on Insite.
Referral Process: N/A


Waiting Period: N/A,
Web Site
https://www.albertahealthservices.ca/languages/languages.aspx
Email
translation.services@ahs.ca
Languages
Interpreters / Translators - 240 languages are available.
Fees
Fee: N/A
Fee Reduction: N/A
Membership Fee: N/A
Accessibility
Wheelchair access: Yes -
Other disabled access: N/A -
Topic(s)
Agency Information
View Agency Profile
Last Verified On
April 24, 2023
Hours of Operation
24/7