Government of Alberta

Ministry of Justice and Solicitor General - Maintenance Enforcement Program


Description
Collects court-ordered child, spousal, and partner support, and enforces as needed.

Service provides:

  • an intermediary or go-between for the collection and transfer of court-ordered child, spousal, and partner support payments owed by one party to another
  • online and after-hours automated¬†telephone service for access to file information

Payments are:

  • accepted from the payor
  • forwarded to the recipient once funds have been processed by Maintenance Enforcement Program (MEP)
Eligibility
Yes, Service targeted to:
  • individuals involved in a child, spousal, or partner support program
  • individuals that have a court order or agreement for spousal support
Application Process
Service Access: Registration Required, To access service:
  • visit website for registration packages
  • submit completed registration packages by mail
Registration should include:
  • a court order for maintenance, or a signed agreement
  • an Affidavit of Arrears and Calculation Worksheet (if arrears are being claimed)
  • direct deposit form for the recipient (if the recipient is the registrant)
  • authorized bank withdrawal form (if the payor is the registrant)
Referral Process: No

Waiting Period: No,
Toll Free
310-0000 then 780-422-5555
Telephone
780-422-5555
Telephone
780-401-8477 (24 Hour Tip Line)
Toll Free
310-0000 then 780-401-8477 (24 Hour Tip Line)
Fax
780-401-7575
Web Site
http://www.alberta.ca/mep
Email
albertamep@gov.ab.ca
Languages
English
Fees
Fee: Yes,

First-time registration is free. Fees apply in some cases to reopen a closed file. Contact for details.

Fee Reduction: No
Membership Fee: No
Accessibility
Wheelchair access: Yes - Other disabled access: N/A -
Legal Status
Provincial Government
Topic(s)
Last Updated On
September 16, 2020
Hours of Operation
Mon
08:00 AM - 04:00 PM
Tue
08:00 AM - 04:00 PM
Wed
09:00 AM - 04:00 PM
Thu
08:00 AM - 04:00 PM
Fri
08:00 AM - 04:00 PM