Dispute Resolution Services
Ombudsman for Banking Services and Investments
- Description
- Provides investigative services for customer complaints against financial service providers.
Service offers:
- independent investigative services for customer complaints against financial service providers
- investigations into banks, investment dealers, mutual fund dealers, and mutual fund companies
- Eligibility
- Yes, Service targeted to:
- OBSI participating firms
- clients that have completed their firm's complaint process prior to submitting a complaint form for investigation
- Application Process
- Service Access: See below, To access service:
- contact for queries
- visit website for details
Referral Process: No
Waiting Period: Yes,Wait times vary. Contact for details.
- Toll Free
- 1-888-451-4519
- Telephone
- 416-287-2877
- Web Site
- http://www.obsi.ca
- ombudsman@obsi.ca
- Languages
- English; French - Call ahead for language availability.
- Fees
- Fee: No
Fee Reduction: No
Membership Fee: No - Accessibility
- Wheelchair access: N/A -
Other disabled access: N/A - - Topic(s)
- Agency Information
- View Agency Profile
- Last Verified On
- December 2, 2024
- Hours of Operation
- Mon08:00 AM to 05:00 PMTue08:00 AM to 05:00 PMWed08:00 AM to 05:00 PMThu08:00 AM to 05:00 PMFri08:00 AM to 05:00 PM
