Emergency Medical Services

Alberta Health Services - Provincial Health Services


Description
Provides ambulance response for emergency 911 requests in the community and inter-facility ground and air ambulance transport between healthcare facilities.

Provides emergency medical services (EMS) through a combination of AHS staff, contracts with municipalities, and contracts with private providers. Services include:

  • receives requests for service from municipal 911 centres and dispatching the closest, most appropriate staff
  • responds to requests for service with trained staff including paramedics, emergency medical technicians, and emergency medical responders
  • provides care and treatment to sick and injured people in the community, which is guided by medically approved protocols
  • transports people to an appropriate medical facility
  • coordinates and completes the transfer of patients between healthcare facilities using ground and air ambulance resources
  • other community healthcare activities including care in health facilities, prevention and education, care in the community, and home care

Key Provider: advanced care paramedics (ACPs), emergency communication officers (ECOs), emergency medical responders (EMRs), primary care paramedics (PCPs)
Eligibility
No
Application Process
Referral Process: No


Waiting Period: No,
Telephone
911 (Emergencies ONLY)
Telephone
780-342-1172 (General Enquiries, Lost and Found, etc.)
Fax
780-496-7518
Languages
Interpreter/Translation services - AHS dispatch centres have access to language services line when needed.
Fees
Fee: Yes,

Fees vary - please contact for details.




Fee Reduction: No


Membership Fee: N/A
Accessibility
Wheelchair access: N/A -
Other disabled access: N/A -
Topic(s)
Last Verified On
November 16, 2023
Address
13443 149 Street
Edmonton, AB, T5L 2T3
Open in Google Maps
Hours of Operation
Mon
08:00 AM to 04:00 PM
Tue
08:00 AM to 04:00 PM
Wed
08:00 AM to 04:00 PM
Thu
08:00 AM to 04:00 PM
Fri
08:00 AM to 04:00 PM