YW Calgary

Family Access Services

Search Agency Service

Description
Provides a comfortable setting for supervised visits and monitored exchanges for families where safety is an issue.

Service offers: 

  • supervised visitation: contact between a child and non-custodial parent that takes place in the presence of qualified staff who are responsible for ensuring the safety of those involved
  • monitored exchange: a safe and conflict-free transfer of children between non-custodial and custodial parents
Eligibility
Yes, Service targeted to families experiencing:
  • alleged domestic violence and/or the ongoing threat of domestic violence between custodial and non-custodial adults
  • custody and access issues
  • court orders requiring supervised visitation, monitored exchange, and/or prohibited contact between parents  
Application Process
Service Access: Registration Required, To initiate service both the custodial and non-custodial parent must contact the program by phone to register. Supervised visits take place on site at the YW Calgary Sheriff King Home. Monitored exchanges take place at the YW Calgary’s Inglewood location. Referral Process: Yes,

Clients can be self-referred or referred by other community agencies and services, including mental health professionals, lawyers, judges, counsellors, police, probation, emergency shelters, hospital staff and Child and Family Services.



Waiting Period: Yes,

There is a wait for the supervised visitation program.

There is no wait for the monitored exchange program.

Applicants cannot access services until both parents are registered.

Telephone
403-206-2767
Web Site
https://www.ywcalgary.ca/programs/visitation-services/
Email
safevisitation@ywcaofcalgary.com
Fees
Fee: No
Fee Reduction: No
Membership Fee: Yes,

Annual membership fees vary. Contact for details.

Documents Required

Clients can be self-referred or referred by other community agencies and services, including mental health professionals, lawyers, judges, counsellors, police, probation, emergency shelters, hospital staff and Child and Family Services.

Accessibility
Wheelchair access: Yes - Accessible parking stalls on the Northeast side of the buildingOther disabled access: No -
Legal Status
Registered Charity / Foundation
Topic(s)
Last Updated On
March 21, 2019
Address
2003 16 Street SE
Calgary, AB, T2G 5B7
Open in Google Maps
Hours of Operation
Wed
05:00 PM - 09:00 PM
Thu
05:00 PM - 09:00 PM
Fri
05:00 PM - 09:00 PM
Sun
11:00 AM - 06:00 PM