- Description
- NOTE: COVID-19 UPDATE # OFFICE HAS BEEN CLOSED BUT ALL SERVICES ARE STILL OPEN VIA PHONE AND ONLINE. TELEPHONE CRISIS AND 211 SERVICES ARE AVAILABLE AS USUAL. Provides information and referral to community, government, and social services in Alberta.
Service offers:
- professional information and referral specialists to assess caller issues and assist in finding resources
- information and referral to community, government, and social services through an easy-to-remember three-digit telephone number
- 24/7 online daily chat and text
- confidential, free, and multilingual assistance
- Eligibility
- No
- Application Process
- Service Access: See below, To access service:
- contact 211 to speak to a community resource specialist
- text INFO to 211
- visit website to chat
- e-mail for queries
Waiting Period: No,
- Toll Free
- 1-855-266-1605 (Calgary, Central, and Southern Alberta)
- Toll Free
- 1-888-482-4696 (Edmonton and Northern Alberta)
- Telephone
- 211
- Text
- 211
- Web Site
- https://ab.211.ca/question/(e-mailcontactformlink)
- help@distresscentre.com(Calgary); info@211edmonton.com(Edmonton)
- Languages
- Interpreters / Translators
- Fees
- Fee: No
Fee Reduction: No
Membership Fee: No - Accessibility
- Wheelchair access: N/A - Other disabled access: N/A -
- Legal Status
- Registered Not-For-Profit
- Topic(s)
- Last Updated On
- July 19, 2021
