Distress Centre Calgary

211


Description
NOTE: COVID-19 UPDATE # OFFICE HAS BEEN CLOSED BUT ALL SERVICES ARE STILL OPEN VIA PHONE AND ONLINE. TELEPHONE CRISIS AND 211 SERVICES ARE AVAILABLE AS USUAL. Provides information and referral to community, government, and social services in Alberta.

Service offers:

  • professional information and referral specialists to assess caller issues and assist in finding resources
  • information and referral to community, government, and social services through an easy-to-remember three-digit telephone number
  • 24/7 online daily chat and text 
  • confidential, free, and multilingual assistance
Affiliation: City of Calgary, United Way and Calgary and AreaKey Provider: community resource specialists
Eligibility
No
Application Process
Service Access: See below, To access service:
  • contact 211 to speak to a community resource specialist
  • text INFO to 211
  • visit website to chat
  • e-mail for queries
Referral Process: No

Waiting Period: No,
Toll Free
1-855-266-1605 (Calgary, Central, and Southern Alberta)
Toll Free
1-888-482-4696 (Edmonton and Northern Alberta)
Telephone
211
Text
211
Web Site
https://ab.211.ca/question/(e-mailcontactformlink)
Email
help@distresscentre.com(Calgary); info@211edmonton.com(Edmonton)
Languages
Interpreters / Translators
Fees
Fee: No
Fee Reduction: No
Membership Fee: No
Accessibility
Wheelchair access: Yes - Other disabled access: N/A -
Legal Status
Registered Not-For-Profit
Topic(s)
Last Updated On
July 19, 2021