Alberta Health Services

Provincial Health Services - Emergency Medical Services


Description
Provides ambulance response for emergency 911 requests in the community and inter-facility ground and air ambulance transport between healthcare facilities.

Provides emergency medical services (EMS) through a combination of AHS staff, contracts with municipalities, and contracts with private providers. Services include:

  • receives requests for service from municipal 911 centres and dispatching the closest, most appropriate staff
  • responds to requests for service with trained staff including paramedics, emergency medical technicians, and emergency medical responders
  • provides care and treatment to sick and injured people in the community, which is guided by medically approved protocols
  • transports people to an appropriate medical facility
  • coordinates and completes the transfer of patients between healthcare facilities using ground and air ambulance resources
  • other community healthcare activities including care in health facilities, prevention and education, care in the community, and home care
Key Provider: emergency communication officers, emergency medical responders, emergency medical technicians, paramedics
Eligibility
No
Application Process
Referral Process: No

Waiting Period: No,
Telephone
911 (Emergencies ONLY)
Telephone
403-955-9608 (General Enquiries, Lost and Found, etc.)
Fax
403-955-9615
TTY
403-296-0441 (Emergencies ONLY)
Languages
Interpreter/Translation services - AHS dispatch centres have access to language services line when needed.
Fees
Fee: Yes,

Fees vary - please contact for details.

Fee Reduction: No
Membership Fee: N/A
Accessibility
Wheelchair access: N/A - Other disabled access: N/A -
Topic(s)
Last Updated On
January 25, 2019
Address
2626 Country Hills Boulevard NE
Calgary, AB, T3N 1A7
Open in Google Maps
Hours of Operation
Mon
08:00 AM - 04:30 PM
Tue
08:00 AM - 04:30 PM
Wed
08:00 AM - 04:30 PM
Thu
08:00 AM - 04:30 PM
Fri
08:00 AM - 04:30 PM