Emergency Medical Services
Alberta Health Services - Provincial Health Services
- Description
- Provides ambulance response for emergency 911 requests in the community and inter-facility ground and air ambulance transport between healthcare facilities.
Provides emergency medical services (EMS) through a combination of AHS staff, contracts with municipalities, and contracts with private providers. Services include:
- receives requests for service from municipal 911 centres and dispatching the closest, most appropriate staff
- responds to requests for service with trained staff including paramedics, emergency medical technicians, and emergency medical responders
- provides care and treatment to sick and injured people in the community, which is guided by medically approved protocols
- transports people to an appropriate medical facility
- coordinates and completes the transfer of patients between healthcare facilities using ground and air ambulance resources
- other community healthcare activities including care in health facilities, prevention and education, care in the community, and home care
Key Provider: advanced care paramedics (ACPs), emergency communication officers (ECOs), emergency medical responders (EMRs), primary care paramedics (PCPs) - Eligibility
- No
- Application Process
- Referral Process: No
Waiting Period: No,
- Telephone
- 911 (Emergencies ONLY)
- Telephone
- 403-955-9608 (General Enquiries, Lost and Found, etc.)
- Fax
- 403-955-9615
- TTY
- 403-296-0441 (Emergencies ONLY)
- Languages
- Interpreter/Translation services - AHS dispatch centres have access to language services line when needed.
- Fees
- Fee: Yes,
Fees vary - please contact for details.
Fee Reduction: No
Membership Fee: N/A - Accessibility
- Wheelchair access: Yes -
Other disabled access: N/A - - Topic(s)
- Agency Information
- View Agency Profile
- Last Verified On
- October 1, 2024
- Address
- 2626 Country Hills Boulevard NE
Calgary, AB, T3N 1A7
Open in Google Maps - Hours of Operation
- Mon08:00 AM to 04:30 PMTue08:00 AM to 04:30 PMWed08:00 AM to 04:30 PMThu08:00 AM to 04:30 PMFri08:00 AM to 04:30 PM