Citizen's Appeal Panel

Government of Alberta - Ministry of Seniors, Community, and Social Services

Provides fair, impartial, and independent hearings for Albertans who are appealing government decisions about services they received or applied for.

Service offers:

  • impartial, neutral, and unbiased hearings for appeals and renders decisions, within the discretion allowed under relevant legislation that has been vested in adjudication panels
  • an appeal process that ensures all parties involved have equal opportunity to present their case, hear all evidence presented, assess all written information presented or referenced, and question the validity of any or all of the information presented
  • a written decision providing the findings of the hearing

Affiliation: Partnered with Government of Alberta - Ministry of Children's Services.
Key Provider: appeals secretariat, panel members (including vice-chairs and the provincial chair)
Yes, Service targeted to:
  • Albertans wanting to appeal a decision regarding the currently noted programs such as Alberta Aids to Daily Living (AADL), Assured Income for the Severely Handicapped (AISH), Child Care Licensing (CCL), Child, Youth and Family Enhancement (CYFE) Act, and more
Application Process
Service Access: Application Required, To access service:
  • file a Notice of Appeal within the timelines established in the legislation (appeal times are available on the website and, generally, in decision letters)
  • or contact your nearest program office

Referral Process: No

Waiting Period: No,
Toll Free
310-000 then 403-340-5531
Web Site"appeal")
English; Interpreters / Translators - Appeal hearings are conducted in English. The appeals secretariat can arrange for an interpretation agency to provide translation for the language and the dialect the person and or their advocate requires for the appeal hearing.
Fee: No

Fee Reduction: No

Membership Fee: No

Wheelchair access: Yes -
Other disabled access: No -
Last Verified On
April 27, 2023
4920 51 Street
Red Deer, AB, T4N 6K8
Open in Google Maps
Hours of Operation
08:15 AM to 04:30 PM
08:15 AM to 04:30 PM
08:15 AM to 04:30 PM
08:15 AM to 04:30 PM
08:15 AM to 04:30 PM

Closed 12:00 PM to 1:00 PM and statutory holidays.