Ministry of Children's Services

Government of Alberta - Child Intervention Services

Offers to work with children, youth, and families to ensure the safety and well-being of children and youth.

Service offers:

  • to work¬†with children, youth, and families to ensure the safety and well-being of children and youth


  • referrals to other services and supports for families when intervention services are not needed
  • intervention services, which are offered only when the legal definition of abuse or neglect is met and a parent needs some help creating safety for their children or youth

Intervention services include:

  • working directly with families, extended family, cultural connections, communities, and others to address concerns
  • doing everything possible to make sure that children and youth are safe; this may require legal methods that protect children or youth by placing them in temporary or permanent care
  • after-hour teams respond when help is needed for children or youth who may be neglected, abused, or sexually exploited
  • support and financial assistance agreements, for young adults 18 to 24 years who have previously received intervention services, to help them create a lifelong network of relationships to support them into adulthood and beyond
Yes, Service targeted to:
  • children and youth 17 years and younger
  • support and Financial Assistance Agreements are offered for young adults 18 to 22 years who were previously involved with Child Intervention Services
Application Process
Service Access: See below, To access service:
  • call the 24 Hour Child Abuse Hotline
  • contact a local Children’s Services office
  • contact a Delegated First Nation Agency (DFNA) office
  • visit website to find a local office or DFNA office
Referral Process: No

Waiting Period: No,
Toll Free
1-800-387-5437 (24 Hour Child Abuse Hotline)
Toll Free
310-0000 then 780-826-3324
Web Site
Fee: No
Fee Reduction: No
Membership Fee: No
Wheelchair access: N/A - Other disabled access: N/A -
Legal Status
Provincial Government
Last Updated On
August 26, 2020
5201 44 Street
Bonnyville, AB, T9N 2H1

Located in the Bonnyville Remax Building.

Open in Google Maps
Hours of Operation
08:15 AM - 04:30 PM
08:15 AM - 04:30 PM
08:15 AM - 04:30 PM
08:15 AM - 04:30 PM
08:15 AM - 04:30 PM