Arc Cards and Fares

Edmonton Transit Service


Description
Offers Arc transit tickets and cards for sale.

Service provides:

  • fares and pass products for sale to be used on Edmonton Transit Service (ETS) buses, Light Rail Transit (LRT), and Disabled Adult Transit Service (DATS)

Includes:

  • Arc tickets - single-use product for people who do not frequently use transit
  • Arc cards - multi-use card for those who use transit frequently

Inquiries or complaints accepted by 311.

Eligibility
No
Application Process
Service Access: Walk-in / Drop In Service, To access service:
  • visit website for more information
  • find more information about Arc cards online
  • visit website, visit Arc fare vending machines at select transit centres and LRT stations or regional in-person service centres, or call Arc call centre to buy an Arc card
Paper ticket packs are no longer sold but adult, youth, and senior paper tickets with an expiry date of December 31, 2023, will continue to accepted as valid fare until December 31, 2025.
Referral Process: No


Waiting Period: No,
Telephone
3-1-1 (7:00 AM to 7:00 PM within city limits)
Telephone
780-442-5311 (7 :00 AM to 7:00 PM outside city limits)
Telephone
1-888-302-0001 (Arc Call Centre)
TTY
711 (7:00 AM to 7:00 PM)
Web Site
https://www.edmonton.ca/ets/fares-passes
Email
311@edmonton.ca
Languages
English
Fees
Fee: No


Fee Reduction: No


Membership Fee: No


Accessibility
Wheelchair access: Yes -
Other disabled access: No -
Topic(s)
Agency Information
View Agency Profile
Last Verified On
January 24, 2025
Address
10111 104 Avenue NW
Edmonton, AB, T5J 0J4
Open in Google Maps
Hours of Operation
Mon
08:00 AM to 04:30 PM
Tue
08:00 AM to 04:30 PM
Wed
08:00 AM to 04:30 PM
Thu
08:00 AM to 04:30 PM
Fri
08:00 AM to 04:30 PM

Closed statutory holidays.