Resolution Services - Dispute Resolution

Government of Alberta - Ministry of Justice

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Description
Offers families a voluntary process with a neutral mediator who practices non-evaluative, facilitative mediation in order to resolve disputes outside of court.

Service offers:

  • a voluntary process to families to help resolve disputes outside of court
  • a mediation report for participants that summarizes agreements

Types of issues commonly addressed include:

  • parenting plans
  • contact issues
  • guardianship
  • communication
  • child support
  • spousal support
  • some property matters

Multiple sessions are often required to complete the process. Sessions typically last 2 to 3 hours.


Key Provider: mediator
Eligibility
Yes, Service targeted to:
  • parents going through separation or divorce
  • who both agree to take part 
  • who are dealing with child custody, access, and support issues
  • who have court applications in Alberta Court of Justice or Court of King's Bench
  • one party must have an annual income of less than $60,000.00 and at least one dependent child under the age of 18 or must have a child 18 years or older who is eligible for continued child support
Before mediation can proceed, all parties must agree to participate and undergo domestic violence / safety screening. Further assessment conducted by program for situations involving families experiencing violence, neglect, chronic substance abuse, or mental health issues.
Application Process
Service Access: Registration Required, To access service:
Referral Process: No


Waiting Period: No,
Telephone
780-865-8384 (Family Mediation)
Telephone
403-355-2414 (Family Mediation)
Web Site
https://www.alberta.ca/court-and-justice-services.aspx
Languages
English
Fees
Fee: No


Fee Reduction: No


Membership Fee: No


Accessibility
Wheelchair access: Yes -
Other disabled access: No -
Topic(s)
Agency Information
View Agency Profile
Last Verified On
March 25, 2024
Address
237 Jasper Street West and Pembina Avenue
Hinton, AB, T7V 1X7
Open in Google Maps
Hours of Operation
Mon
08:15 AM to 04:00 PM
Tue
08:15 AM to 04:00 PM
Wed
08:15 AM to 04:00 PM
Thu
08:15 AM to 04:00 PM
Fri
08:15 AM to 04:00 PM

Closed statutory holidays.

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