Indigenous Hospital Support Services

Alberta Health Services - North Zone

Search Agency Service

Description
Facility-based Indigenous cultural support service provides First Nations (Status and Non-Status), Metis and Inuit peoples and their families with: help feeling comfortable in the hospital, making referrals, support for discharge from the hospital, and talking to healthcare providers about Indigenous culture (e.g. smudging, Elder services). Ask your healthcare provider for more information about Alberta Health Services policy to accomodate spiritual ceremonies.

This program provides support and health information to healthcare providers, Indigenous patients / clients and their families through personal visits. Specifically, this includes:

  • case management
  • patient advocacy
  • cultural teaching
  • patient/client language interpretation
  • health literacy support
  • logistical support for discharge planning for Indigenous peoples

This service is available on-site in hospitals, public health centres and in the community. Upon request, staff can be present at hospital rounds, medical appointments and case conferences. This program will communicate with the healthcare team to ensure provision of culturally sensitive healthcare service.

Patient / client language interpretation service is also available upon request.

Patients and clients may also be asked about their healthcare experience to help ensure they receive the best possible healthcare.


Key Provider: aboriginal health liaisons, community health representatives
Eligibility
Yes, First Nations (Status and Non-Status), Métis, and Inuit peoples and their families.
Application Process
Service Access: By Appointment, See locations for contact information.
Referral Process: Yes,

Clients can self refer or be referred by family or friends.




Waiting Period: No,
Telephone
780-943-3058
Fax
780-943-2213
Web Site
https://www.ahs.ca/ihp
Languages
Interpreter/Translation services
Fees
Fee: No


Fee Reduction: N/A
Membership Fee: No


Documents Required

Clients can self refer or be referred by family or friends.

Accessibility
Wheelchair access: Yes -
Other disabled access: N/A -
Topic(s)
Agency Information
View Agency Profile
Last Verified On
October 2, 2024
Location
Fishing Lake Metis Settlement
Hours of Operation
Mon
08:30 AM to 04:30 PM
Wed
08:30 AM to 04:30 PM

Program hours may vary.