Disability Services - Information and Referral

Government of Alberta - Ministry of Seniors, Community, and Social Services

Provides information, case management, referral services, and support to both families of children with disabilities and adults with developmental disabilities to access and connect with support services.

Service offers:

  • Family Support for Children with Disabilities (FSCD) - provides a wide range of family-centred supports and services that are individualized to each family's unique needs, information, case management, and referral support and services to families to access and connect with support services
  • Persons with Developmental Disabilities (PDD) - provides information, case management, service planning, and referral services to adults with developmental disabilities and their families to receive PDD funded support services
  • list of approved regional service disability service providers on website


  • FSCD workers who meet one-on-one with families and work in partnership with them and their support networks to provide information and to help families identify and access the most appropriate supports, services and resources for their child with a disability and their family
  • online information about the FSCD program, including an introductory video describing the program, information about who is eligible, the supports and services provided, frequently asked questions, as well as information about how to apply
  • PDD service co-ordinators that help individuals connect with services in the region by responding to requests for information, meeting with them and their family and support network to identify desired outcomes and related support needs, and referring the individual to community resources and available PDD funded supports and services
  • online information about PDD funds for programs to help adult Albertans with developmental disabilities to be a part of their communities and live as independently as they can
Yes, Service targeted to:
  • children with disabilities
  • families with children with disabilities
  • adults with developmental disabilities
  • families and guardians of adults with developmental disabilities
Application Process
Service Access: Registration Required, To access service:
  • visit website to complete an application
  • for help filling out the application form, call the Alberta Supports Contact Centre
  • regional office contact information available on FSCD, PDD, and Alberta Supports websites
Once completed forms are received, someone from the program will contact applicants as soon as possible to follow up.
Referral Process: No

Waiting Period: No,
Toll Free
1-877-644-9992 (Alberta Supports Contact Centre)
780-427-4354 (Family Support for Children with Disabilities / Persons with Developmental Disabilities)
780-427-0256 (Family Support for Children with Disabilities / Persons with Developmental Disabilities)
Web Site
Fee: No

Fee Reduction: No

Membership Fee: No

Wheelchair access: Yes -
Other disabled access: No -
Last Verified On
November 23, 2020
10611 98 Avenue NW
Edmonton, AB, T5K 2P7
Open in Google Maps
Hours of Operation
08:15 AM to 04:30 PM
08:15 AM to 04:30 PM
08:15 AM to 04:30 PM
08:15 AM to 04:30 PM
08:15 AM to 04:30 PM