211 Canada

211 Alberta

Search Agency Service

Provides 24 hour information and referral to community and social services in Alberta.

Service provides:

  • 24 hour information and referral to community, social, health, and government-related services in Alberta

Referrals may include resources for:

  • childcare and parenting
  • government subsidies
  • free and low cost events and entertainment
  • employment
  • donations
  • addictions
  • legal services
  • counselling / support groups
  • education
  • family and domestic violence issues
  • basic needs (food, shelter, clothing, financial support)
  • immigrant / newcomer services (learning English, Canadian citizenship, and more)
  • medical concerns
  • mental health issues
  • youth programs
  • volunteer opportunities (matching and referral)
  • and more
Affiliation: Funded by City of Red Deer, Edmonton and Area Child Family Services, Edson, Family and Community Support Services, Gateway to the Rockies # Hinton, Municipal District of Bighorn, Regional Municipality of Wood Buffalo, Town of Banff, Town of Canmore, the United Way, and Yellowhead County.Partnered with Alberta Health Services, Canadian Mental Health Association - Edmonton Region, and Distress Centre Calgary.Key Provider: community resource specialists
Application Process
Service Access: Telephone Information Line, To access service:
  • call 2-1-1
  • text INFO to 211
  • or visit website for online chat
Referral Process: No

Waiting Period: No,
Toll Free
1-855-266-1605 (Calgary - Central Alberta and Alberta South)
2-1-1 (24 Hours province-wide)
403-264-3388 (Calgary - Central Alberta and Alberta South)
780-482-4636 (Edmonton - Alberta North)
Toll Free
1-888-482-4696 (Edmonton - Alberta North)
2-1-1 (24 Hours province-wide) - Text
Web Site
Tele-Interpreter / Language Lines - 170 languages available.
Fee: No
Fee Reduction: No
Membership Fee: No
Wheelchair access: Yes - Other disabled access: N/A -
Legal Status
Registered Not-For-Profit
Last Updated On
January 8, 2021