Alberta Health Services

Provincial Health Services - Dementia Advice


Description
A telephone service, which provides free specialized dementia advice, is available through Health Link by dialing 811.

Dementia Advice provides support for people living with dementia and their caregivers, including tele-triage, health advice, and available resources. A Health Link nurse assesses clients needs and provides advice for immediate concerns. When needed, clients are referred to a specialized dementia nurse for additional advice.

Specific services include:

  • short term psychosocial support
  • dementia related education
  • facilitates linkages to community resources
  • referrals to services such as Alzheimer Society and Home Care
Key Provider: registered nurses (RNs)
Eligibility
No
Application Process
Service Access: Professional Referral Required, Healthcare providers should consult the Alberta Referral Directory for service referral information.Clients can also self-refer by calling Health Link at 811.Referral Process: No

Waiting Period: Yes,

The Dementia Advice Line will contact clients within 72 hours of referral.

Toll Free
1-866-408-5465 (Canada-wide toll free)
Telephone
811
Fax
780-735-3553 (Edmonton)
Fax
1-866-979-3553 (toll free in Alberta)
Web Site
https://www.ahs.ca/info/page15482.aspx
Languages
Interpreter/Translation services - Translation service is available in 240 languages upon request.
Fees
Fee: No
Fee Reduction: N/AMembership Fee: N/A
Accessibility
Wheelchair access: Yes - Other disabled access: N/A -
Topic(s)
Last Updated On
May 13, 2020
Hours of Operation
Mon
08:00 AM - 08:00 PM
Tue
08:00 AM - 08:00 PM
Wed
08:00 AM - 08:00 PM
Thu
08:00 AM - 08:00 PM
Fri
08:00 AM - 08:00 PM
Sat
08:00 AM - 08:00 PM
Sun
08:00 AM - 08:00 PM