Ministry of Community and Social Services
Government of Alberta - Alberta Works - Emergency Needs Allowance
- Description
- COVID-19 UPDATE: Alberta Supports Centres / Alberta Works Centres are temporarily suspending in-person services. Access supports and services online at alberta.ca/alberta-supports.aspx or call the Alberta Supports Contact Centre at 1-877-644-9992 and 780-644-9992 in Edmonton. Provides financial assistance to eligible Albertans in an emergency situation who do not have resources to meet the emergency need.
Service provides:
- financial assistance for emergency situations
Benefits are provided in emergency situations that:
- are beyond the client's control
- present a severe health or safety risk
- and cannot wait until the next payment date
Benefits related to the following may be provided either through the 24 hour Income Support Contact Centre or a local Alberta Works office:
- food
- accommodation (such as a hotel)
- replacement clothing
- prescription medication
- basic emergency dental
- and transportation to safety
Benefits related to the following may be provided through a local Alberta Works office only:
- damage deposit
- eviction
- childcare
- essential appliances and home repairs
- utility arrears if utilities are about to be disconnected
- and other goods / services as authorized by an Alberta Works site manager
- Eligibility
- Yes, Service targeted to Albertans who have an emergency that meets the following conditions:
- the situation occurred due to unforeseeable circumstances beyond their control
- the situation presents a severe health or safety risk
- the situation cannot wait until the next benefit period, other resources cannot be accessed, and alternate arrangements cannot be made
- Application Process
- Service Access: See below, To access service:
- call the Income Support Contact Centre
- walk-in / drop-in at your nearest Alberta Supports or Alberta Works Centre
- or contact your Income Support Worker
Waiting Period: Yes,Application processing time varies by office.
- Toll Free
- 1-866-644-5135 (24 hour Income Support Contact Centre)
- Telephone
- 780-871-6480
- Fax
- 780-871-6428
- Web Site
- http://communitysocialservices.alberta.ca
- hs.ds-central@gov.ab.ca
- Fees
- Fee: No
Fee Reduction: No
Membership Fee: No - Accessibility
- Wheelchair access: N/A - Other disabled access: N/A -
- Legal Status
- Provincial Government
- Topic(s)
- Last Updated On
- October 2, 2020
- Address
- 5124 50 Street
Lloydminster, AB, T9V 0M3
Open in Google Maps - Hours of Operation
- Mon08:15 AM - 04:30 PMTue08:15 AM - 04:30 PMWed08:15 AM - 04:30 PMThu08:15 AM - 04:30 PMFri08:15 AM - 04:30 PM