Fair Entry

City of Calgary

Provides an application process for subsidized City of Calgary programs and services.

Service offers:

  • access to subsidized City of Calgary programs and services


  • Calgary Transit Low Income Monthly Pass - monthly transit passes at a reduced rate for eligible adults and youth
  • Low Income Seniors Yearly Transit Pass - annual transit passes at a reduced rate for eligible older adults
  • Property Tax Assistance Program - offers a property tax credit or rebate for low income homeowners
  • Recreation Fee Assistance - subsidized access to registered programs and admissions to aquatics, arts, fitness, and leisure centres, golf courses, and program partners
  • Seniors Services Home Maintenance Program - home maintenance services (grass mowing, snow removal, and light house cleaning) for individuals 65 years and older living on lower fixed incomes with little or no family supports
  • No Cost Spay / Neuter Program - free spay / neuter services for eligible cats for adult pet owners
  • Calgary Parking Low Income Market Permit - a reduced Market Parking Permit rate for low income applicants who live in large multi - residential buildings that are located in a Residential Parking Zone
  • High-Speed Low-Cost Telecom Services Program - access to low-cost Rogers Communications telecommunication services, including high-speed internet, TV bundles, or wireless services
Yes, Service targeted to:
  • residents of Calgary who meet low income eligibility criteria
  • individual programs may have further eligibility criteria
Accepted proofs of income include:
  • Assured Income for Severely Handicapped benefits (AISH)
  • Alberta Works: Income subsidy/support
  • Alberta Works: Learners
  • Alberta Works: Alberta Health Benefit
  • Resettlement Assistance Program
  • Independent youth letter (a letter from school principal, guidance counsellor, or Child and Youth Support Program of Alberta Children’s Services)
  • Canada Revenue Agency: Notice of Assessment (The combined total income from line 15000 for all adult household members is required.)
  • Letter from a Registered Social Worker (RSW) (used as a last resort and one-time only)
Application Process
Service Access: Application Required, To access service:
  • call or visit website for an application form
  • submit completed application form via mail, fax, or in person

Referral Process: No

Waiting Period: Yes,

Wait time varies. 

403-268-CITY (2489)
Web Site
Fee: No

Fee Reduction: No

Membership Fee: No

Wheelchair access: Yes - Steep access ramp with handrail from parking lot; four designated parking spaces, street parking and convenient drop-off zone. Wheelchair accessible: washrooms, telephone, computer catalogue, study tables.
Other disabled access: Yes - Universal Access PC- keyboards, touchboards, large print, adjustable wheelchair & scooter workstation, screen reader, magnifier, scanner for digitizing text, voice-based word processing, word predicting software and head mouse.
Agency Information
View Agency Profile
Last Verified On
July 5, 2023
2623 56 Street NE
Calgary, AB, T1Y 6E7
Open in Google Maps
Hours of Operation
09:00 AM to 09:00 PM
09:00 AM to 09:00 PM
09:00 AM to 09:00 PM
09:00 AM to 09:00 PM
09:00 AM to 06:00 PM
10:00 AM to 05:00 PM

Applications accepted Monday to Thursday until 8:45 PM, Friday until 5:45 PM, Saturday until 4:45 PM.