Alberta Health Services

Provincial Health Services - Emergency Medical Services

Search Agency Service

Provides ambulance response for emergency 911 requests in the community and inter-facility ground and air ambulance transport between healthcare facilities.

Provides emergency medical services (EMS) through a combination of AHS staff, contracts with municipalities, and contracts with private providers. Services include:

  • receives requests for service from municipal 911 centres and dispatching the closest, most appropriate staff
  • responds to requests for service with trained staff including paramedics, emergency medical technicians, and emergency medical responders
  • provides care and treatment to sick and injured people in the community, which is guided by medically approved protocols
  • transports people to an appropriate medical facility
  • coordinates and completes the transfer of patients between healthcare facilities using ground and air ambulance resources
  • other community healthcare activities including care in health facilities, prevention and education, care in the community, and home care
Key Provider: emergency communication officers, emergency medical responders, emergency medical technicians, paramedics
Application Process
Referral Process: No

Waiting Period: No,
911 (for emergency only)
Tele-Interpreter / Language Lines
Fee: Yes,

Fees vary - please contact for details.

Fee Reduction: No
Membership Fee: N/A
Wheelchair access: N/A - Other disabled access: N/A -
Last Updated On
May 29, 2015
3000 48 Street
Stony Plain, AB, T7Z 2Y1
Open in Google Maps