Child Protection Section

Edmonton Police Service

Search Agency Service

Provides investigative services for all occurrences of child sexual abuse and severe physical abuse.

Service offers:

  • investigative services for all occurrences of child sexual abuse and severe physical abuse


  • all complaints concerning sexual abuse of children under 14 years old
  • sexual assault complaints pertaining to youth 14 to 17 years old where the suspect is in a position of trust or authority over the youth (such as group homes, schools, and more)
  • all serious physical assaults and neglect issues pertaining to children under 14 years old
  • incidents of stranger abductions of children under 14 years old
  • incidents of parental abductions where the children are at imminent risk of harm, or are known to have been taken from the province of Alberta

Police work with a multi-disciplinary team in a child-focused, child-friendly environment to:

  • allow for a more efficient gathering of information
  • minimize additional trauma for the children by minimizing the number of interviews and repetitive questions posed by the various agencies involved
  • gather better information and greater potential for convicting suspects
Affiliation: Partnered with Zebra Child Protection Centre Society, Alberta Children's Services, Royal Canadian Mounted Police, Alberta Justice, and Alberta Health Services.Key Provider: police officer
Yes, Service targeted to:
  • 0 to 17 years
Reporting and complaints may come from any concerned individual.
Application Process
Service Access: See below, To report abuse or neglect of children:
  • call 24 Hour Children’s Services Crisis Unit
  • visit or call Edmonton Police Service (EPS) 24 Hour Non-Emergency Dispatch
  • call 9-1-1 to report urgent matters (such as stranger abductions, aggravated assaults, forensic considerations in sexual abuse matters)
Front counters currently remain open. Use of mask or face coverings required in all publicly accessible areas of Edmonton Police Service (EPS) facilities. If you are experiencing any flu-related symptoms and require non-emergency police assistance, please do not expose police members and the public inside divisional stations, and instead return to your vehicle and call 24 Hour Non-Emergency Dispatch and wait for direction. If you require emergency assistance, call 911.Referral Process: No

Waiting Period: No,
780-422-2001 (24 Hour Children's Services Crisis Unit)
780-423-4567 (24 Hour Non-Emergency Dispatch)
#377 (from a mobile phone)(24 Hour Non-Emergency Dispatch)
780-496-8535 (Calder Community Station)
780-425-1231 (24 Hour)
Web Site
Fee: No
Fee Reduction: No
Membership Fee: No
Wheelchair access: Yes - Other disabled access: No -
Legal Status
Municipal Government
Last Updated On
September 11, 2019
12540 132 Avenue NW
Edmonton, AB, T5L 3P9
Open in Google Maps
Hours of Operation
08:00 AM - 08:00 PM
08:00 AM - 08:00 PM
08:00 AM - 08:00 PM
08:00 AM - 08:00 PM
08:00 AM - 08:00 PM
08:00 AM - 08:00 PM
10:00 AM - 06:00 PM