Interpretive Services

Covenant Health


Description
Offers access to interpreters by telephone, video remote interpretation and in person for Covenant Health.

Provides interpreter services for Covenant Health sites only, to help patients and their families communicate with healthcare providers about their treatment and care. This service can provide access to telephone interpreters for more immediate or emergent needs, video remote interpretation and limited in-person interpreters services for pre-arranged appointments.


Affiliation: Covenant Health
Key Provider: interpreters
Eligibility
N/A
Application Process
Service Access: See below, To arrange for a telephone-based, video remote or in-person interpreter, please talk to your health care provider. Interpretive Services are provided at no cost to the patient. This may include telephone, video remote or in-person interpreters depending on the services available within a particular location and the time of day. Approximately 40 of the most common languages are available through live video. Interpretive services must be booked by a Covenant Health team member. In-person Interpretive services must be booked by a Covenant Health team member.
Referral Process: N/A


Waiting Period: No,
Telephone
780-460-6900
Web Site
http://www.covenanthealth.ca/hospitals-care-centres/youville-home/
Languages
Interpreter/Translation services - Phone Interpreter(s) provide access to over 240 languages, including; Arabic, Chinese, Cree, French, German,Hindi, Inuktitut, Italian, Japanese, Ojibwe, Portuguese, Punjabi, Russian, Serbo-Croatian, Somali, Ukrainian, Vietnamese.
Fees
Fee: N/A
Fee Reduction: N/A
Membership Fee: N/A
Accessibility
Wheelchair access: Yes -
Other disabled access: N/A -
Topic(s)
Agency Information
View Agency Profile
Last Verified On
October 1, 2024
Address
9A St. Vital Avenue
St Albert, AB, T8N 1K1
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Hours of Operation
24/7 -

24 hours a day if personnel are available.