- Description
- Offers access to interpreters by telephone, video remote interpretation and in person for Covenant Health.
Provides interpreter services for Covenant Health sites only, to help patients and their families communicate with healthcare providers about their treatment and care. This service can provide access to telephone interpreters for more immediate or emergent needs, video remote interpretation and limited in-person interpreters services for pre-arranged appointments.
Affiliation: Covenant Health
Key Provider: interpreters - Eligibility
- N/A
- Application Process
- Service Access: See below, To arrange for a telephone-based, video remote or in-person interpreter, please talk to your health care provider. Interpretive Services are provided at no cost to the patient. This may include telephone, video remote or in-person interpreters depending on the services available within a particular location and the time of day.
Approximately 40 of the most common languages are available through live video.
Interpretive services must be booked by a Covenant Health team member.
In-person Interpretive services must be booked by a Covenant Health team member.
Referral Process: N/A
Waiting Period: No,
- Telephone
- 780-826-3311
- Languages
- Interpreter/Translation services - Phone Interpreter(s) provide access to over 240 languages, including; Arabic, Chinese, Cree, French, German,Hindi, Inuktitut, Italian, Japanese, Ojibwe, Portuguese, Punjabi, Russian, Serbo-Croatian, Somali, Ukrainian, Vietnamese.
- Fees
- Fee: N/A
Fee Reduction: N/A
Membership Fee: N/A - Accessibility
- Wheelchair access: Yes -
Other disabled access: N/A - - Topic(s)
- Agency Information
- View Agency Profile
- Last Verified On
- October 1, 2024
- Address
- 5001 Lakeshore Drive
Bonnyville, AB, T9N 0G8This Covenant Health facility provides a range of healthcare services including a 24 / 7 emergency department. The Bonnyville Community Cancer Centre is located within this facility.
Open in Google Maps - Hours of Operation
- 24/7 -
24 hours a day if personnel are available.