Interpretive Services

Covenant Health

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Offers access to interpreters by telephone, video remote interpretation and in person for Covenant Health.

Provides interpreter services for Covenant Health sites only, to help patients and their families communicate with healthcare providers about their treatment and care. This service can provide access to telephone interpreters for more immediate or emergent needs, video remote interpretation and limited in-person interpreters services for pre-arranged appointments.

Affiliation: Covenant Health
Key Provider: interpreters
Application Process
Service Access: See below, To arrange for a telephone-based, video remote or in-person interpreter, please talk to your health care provider. Interpretive Services are provided at no cost to the patient. This may include telephone, video remote or in-person interpreters depending on the services available within a particular location and the time of day.
Referral Process: N/A

Waiting Period: No,
Interpreter/Translation services - Phone Interpreter(s) provide access to over 240 languages, including; Arabic, Chinese, Cree, French, German,Hindi, Inuktitut, Italian, Japanese, Ojibwe, Portuguese, Punjabi, Russian, Serbo-Croatian, Somali, Ukrainian, Vietnamese
Fee: N/A
Fee Reduction: N/A
Membership Fee: N/A
Wheelchair access: Yes -
Other disabled access: N/A -
Agency Information
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Last Verified On
October 16, 2023
5001 Lakeshore Drive
Bonnyville, AB, T9N 0G8

This Covenant Health facility provides a range of healthcare services including a 24 / 7 emergency department. The Bonnyville Community Cancer Centre is located within this facility.

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Hours of Operation
24/7 -

24 hours a day if personnel are available.