Government of Alberta
Ministry of Service Alberta - Residential Tenancy Dispute Resolution Service
- COVID-19 UPDATE: Offices closed to the public. Select More Information below for additional updates and access: Allows landlords and tenants to resolve disputes outside of court.
- RTDRS is conducting all hearings by telephone. Parties to a previously scheduled in-person hearing will be contacted about the change. Parties wishing to proactively provide their telephone number for an upcoming hearing are asked to call 403-297-8550 and leave a message with their name, case number and telephone number.
- RTDRS continues to accept applications through the online eFiling service accessible at this link. Email firstname.lastname@example.org or call 310-0000 for information pertaining to the RTDRS.
- Applications for possession or termination of the tenancy agreement will be given priority in the RTDRS hearing schedule. Non-urgent applications, such as for damages or return of the security deposit, are being received, but will not be scheduled for hearing while COVID-19 is being managed.
- an alternate solution to resolving disputes between landlords and tenants
- a tenancy dispute officer authorized to make binding decisions on matters such as evictions, security deposits, damage, and repairs
- Yes, Service targeted to:
- and landlords
- Application Process
- Service Access: Application Required, To access service:
- contact for more information
Waiting Period: Yes,
There may be a wait time.
- Toll Free
- 310-0000 then 780-644-3000
- Web Site
- Fee: Yes,
Application processing fee.Fee Reduction: Yes,
Low income Albertans may apply for an application fee reduction or waiver.Membership Fee: No
- Wheelchair access: Yes - Ramp off of 7th AvenueOther disabled access: No -
- Legal Status
- Provincial Government
- Last Updated On
- May 30, 2019
- 615 Macleod Trail SE
Calgary, AB, T2G 4T8
Open in Google Maps
- Hours of Operation
- Mon08:15 AM - 04:30 PMTue08:15 AM - 04:30 PMWed08:15 AM - 04:30 PMThu08:15 AM - 04:30 PMFri08:15 AM - 04:30 PM