24 / 7 Edmonton Crisis Diversion Team

REACH Edmonton Council for Safe Communities


Description
Offers a 24-hour mobile assistance program for vulnerable Edmontontians.

Service offers:

  • a 24-hour mobile assistance program for vulnerable individuals who need immediate assistance

Includes:

  • assistance in crisis situations to minimize negative outcomes
  • supportive transportation for those facing multiple barriers
  • assertive support and referrals through warm handoffs to social service agencies

Aimed at reducing inappropriate referrals to emergency and police services.


Affiliation: Partnered with Boyle Street Community Services, Canadian Mental Health Association - Edmonton Region, 211 Alberta, and Hope Mission.
Key Provider: outreach workers
Eligibility
Yes, Service targeted to individuals who are:
  • likely to come to harm without some intervention
  • experiencing a mental health or non-emergency medical crisis
  • and / or intoxicated or otherwise impaired
Members of the public, businesses, community agencies, and those in need themselves can call for service.
Application Process
Service Access: Telephone Information Line, To access service:
  • call 2-1-1 and press 3 for triage and dispatch to the 24 / 7 Crisis Diversion Mobile Teams

Referral Process: No


Waiting Period: Yes,

Wait times may increase during times of extreme cold or heat.


Telephone
2-1-1 press 3 (24 hours)
Web Site
http://crisisdiversionedmonton.ca
Languages
English
Fees
Fee: No


Fee Reduction: No


Membership Fee: Yes,

Contact for details.




Accessibility
Wheelchair access: N/A -
Other disabled access: N/A -
Topic(s)
Agency Information
View Agency Profile
Last Verified On
August 8, 2023
Location
Edmonton
Hours of Operation
24/7