Income Support

Government of Alberta - Ministry of Seniors, Community, and Social Services


Description
Provides financial assistance to persons who are unable to meet their basic needs.

Service offers:

  • financial assistance to eligible individuals and families who are unable to meet their basic needs such as food, clothing, shelter, and personal items essential to their health and well-being

Includes:

  • information and financial support to find a job
  • health benefits for eligible individuals and their dependants
  • help to obtain child support payments

Works in co-ordination with Employment and Training Programs and Services, Health Benefits, and Child Support Services to ensure individuals have the tools, resources, and support they need for independence.

Eligibility
Yes, Service targeted to:
  • individuals and families who do not have the financial resources to meet their basic needs
Contact for additional eligibility criteria.
Application Process
Service Access: See below, To access service:
  • call or drop in at your nearest Alberta Supports office
  • find Income Support pre-screen and application online
  • or visit website for more information

Referral Process: No


Waiting Period: Yes,

Application processing time varies by office.


Toll Free
1-866-644-5135 (24-Hour Emergency Income Support)
Telephone
780-778-7149
Toll Free
1-844-415-4900 (Benefit Inquiries / Changes)
Fax
780-778-7137
TTY
1-800-232-7215
Web Site
https://www.alberta.ca/income-support
Email
css.nwis@gov.ab.ca
Languages
English
Fees
Fee: No


Fee Reduction: No


Membership Fee: No


Accessibility
Wheelchair access: N/A -
Other disabled access: N/A -
Topic(s)
Agency Information
View Agency Profile
Last Verified On
April 10, 2024
Address
5115 49 Street
Whitecourt, AB, T7S 1N7
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Hours of Operation
Mon
08:15 AM to 04:30 PM
Tue
08:15 AM to 04:30 PM
Wed
08:15 AM to 04:30 PM
Thu
08:15 AM to 04:30 PM
Fri
08:15 AM to 04:30 PM

Closed 12:00 PM to 1:00 PM. Closed statutory holidays.