Income Support

Government of Alberta - Ministry of Seniors, Community, and Social Services

Search Agency Service

Description
Provides financial assistance to persons who are unable to meet their basic needs.

Service offers:

  • financial assistance to eligible individuals and families who are unable to meet their basic needs such as food, clothing, shelter, and personal items essential to their health and well-being

Includes:

  • information and financial support to find a job
  • health benefits for eligible individuals and their dependants
  • help to obtain child support payments

Works in co-ordination with Employment and Training Programs and Services, Health Benefits, and Child Support Services to ensure individuals have the tools, resources, and support they need for independence.

Eligibility
Yes, Service targeted to:
  • individuals and families who do not have the financial resources to meet their basic needs
Contact for additional eligibility criteria.
Application Process
Service Access: See below, To access service:
  • call or drop in at your nearest Alberta Supports office
  • find Income Support pre-screen and application online
  • or visit website for more information

Referral Process: No


Waiting Period: Yes,

Application processing time varies by office.


Toll Free
1-866-644-5135 (24-Hour Emergency Income Support)
Telephone
403-507-8060
Toll Free
1-855-754-6208
Fax
403-556-4211
TTY
1-800-232-7215
Web Site
https://www.alberta.ca/income-support
Email
css.ds-central@gov.ab.ca; is.centralregion@gov.ab.ca(DocumentSubmission)
Languages
English
Fees
Fee: No


Fee Reduction: No


Membership Fee: No


Accessibility
Wheelchair access: Yes - Elevators available across from the entrance
Other disabled access: No -
Topic(s)
Last Verified On
April 10, 2024
Address
Ralph Klein Centre; 4500 50 Street
Olds, AB, T4H 1R6

Main entrance in the Ralph Klien Centre, past the Arts Building


Open in Google Maps
Hours of Operation
Mon
08:15 AM to 04:30 PM
Tue
08:15 AM to 04:30 PM
Wed
08:15 AM to 04:30 PM
Thu
08:15 AM to 04:30 PM
Fri
08:15 AM to 04:30 PM

Closed 12:00 PM to 1:00 PM. Closed statutory holidays.