Family Violence Info Line
Government of Alberta - Ministry of Children and Family Services
- Description
- Provides information about family violence and domestic violence programs and services, as well as advice and support.
Service offers:
- a 24 hour, toll-free helpline in Alberta for anyone experiencing family violence or abuse, or who knows someone who has questions about family violence
- 24 hour text and online chat options
Support includes:
- referrals to family violence programs, resources, and services
- staff trained to respond to crisis situations
- information on getting help with costs to leave including the Escaping Abuse Benefit
Also develops and distributes publications including information sheets and printable promotional materials (posters, wallet-size cards, and more).
Affiliation: Child Care Delivery, Preventive Family Services Division - Eligibility
- No
- Application Process
- Service Access: See below, To access service:
- call or text Family Violence Info Line
- visit website for online chat
- call, text, or visit website for more information on the Escaping Abuse Benefit or call Alberta Supports to apply
- visit website for materials and resources or for other family violence and domestic violence supports and services, including emergency shelters
Referral Process: No
Waiting Period: No,
- Toll Free
- 310-1818 (24 Hour Family Violence Info Line)
- Telephone
- 780-310-1818 (24 Hour Family Violence Info Line)
- Toll Free
- 1-877-644-9992 (Alberta Supports - 7:30 AM to 8:00 PM)
- Toll Free
- 1-866-644-5135 (Alberta Supports After Hours)
- Text
- 310-1818
- Web Site
- http://www.alberta.ca/endfamilyviolence
- Languages
- English; Interpreter/Translation services - 24 hour helpline available in over 170 languages. Online chat and text available in English. Resources may be available in Arabic, Blackfoot, Chinese, Farsi, French, Plains Cree, Punjabi, Spanish, and more.
- Fees
- Fee: No
Fee Reduction: No
Membership Fee: No - Accessibility
- Wheelchair access: N/A -
Other disabled access: N/A - - Topic(s)
- Agency Information
- View Agency Profile
- Last Verified On
- November 16, 2023
- Hours of Operation
- 24/7