Family Violence Info Line
Government of Alberta - Ministry of Children and Family Services
- Description
- Provides information on family violence and domestic violence including available programs, services, and supports.
Service offers:
- a 24 hour, toll-free helpline in Alberta for anyone experiencing family violence or abuse, looking to express their emotions in respectful ways and model healthy relationships for their children and other family members, supporting someone experiencing family violence or abuse, or who has questions about family violence or abuse
Services offered:
- 24-hour toll-free telephone helpline in over 170 languages
- 24-hour text message support in English
- 24-hour online chat support in English
Supports include:
- providing referrals to family and domestic violence programs, resources, and services
- safety planning
- staff trained to respond to crisis situations
- providing information on potential financial supports or programs
Affiliation: Prevention of Family Violence and Abuse, Youth and Preventive Family Services Division - Eligibility
- No
- Application Process
- Service Access: See below, To access service:
- call or text Family Violence Info Line
- visit website for online chat
- visit website for materials and resources or for other family violence and domestic violence supports and services, including emergency shelters
Referral Process: No
Waiting Period: No,
- Toll Free
- 310-1818 (Family Violence Info Line - 24 Hour)
- Telephone
- 780-310-1818 (Family Violence Info Line - 24 Hour)
- Toll Free
- 1-877-644-9992 (Alberta Supports - 7:30 AM to 8:00 PM)
- Toll Free
- 1-866-644-5135 (Alberta Supports After Hours)
- Text
- 310-1818
- Web Site
- http://www.alberta.ca/endfamilyviolence
- Languages
- English; Interpreter/Translation services - Helpline available in over 170 languages, including Canadian Indigenous languages. Online chat and text in English only. Publications in Arabic, Blackfoot, Chinese, Farsi, French, Plains Cree, Punjabi, Spanish, and more.
- Fees
- Fee: No
Fee Reduction: No
Membership Fee: No - Accessibility
- Wheelchair access: N/A -
Other disabled access: N/A - - Topic(s)
- Agency Information
- View Agency Profile
- Last Verified On
- November 26, 2024
- Hours of Operation
- 24/7