- Description
- Registers complaints and problems about the City of Edmonton.
Service offers:
- registering of complaints and problems regarding city services
- online bylaw search - benefits include assistance in accessing repealed bylaws that are now maintained as historical records, 24 / 7 access to current bylaws, and increased search options
Includes:
- smoking, noise, and nuisances
- street signs and vehicles
- trees and plants
- pet ownership
- businesses not operating with a valid licence
- private property standards (buildings in a state of disrepair, sub-standard rental dwellings, walks not shoveled, overgrown greenery, wrecked or dismantled vehicles, untidy garbage storage locations, untidy and unsightly property)
- Eligibility
- No
- Application Process
- Service Access: Telephone Information Line, To access service:
- call 311
- visit website for bylaw information and search
Referral Process: No
Waiting Period: No,
- Telephone
- 3-1-1 (7:00 AM to 7:00 PM within city limits)
- Telephone
- 780-442-5311 (7 :00 AM to 7:00 PM outside city limits)
- Telephone
- 780-508-9200 (After hours public safety and urgent bylaw concerns)
- Fax
- 780-496-6054
- TTY
- 711 (7:00 AM to 7:00 PM)
- Web Site
- http://www.edmonton.ca
- 311@edmonton.ca
- Languages
- English
- Fees
- Fee: No
Fee Reduction: No
Membership Fee: No - Accessibility
- Wheelchair access: N/A -
Other disabled access: N/A - - Topic(s)
- Agency Information
- View Agency Profile
- Last Verified On
- October 3, 2023
- Location
- Edmonton
- Hours of Operation
- Mon08:00 AM to 04:30 PMTue08:00 AM to 04:30 PMWed08:00 AM to 04:30 PMThu08:00 AM to 04:30 PMFri08:00 AM to 04:30 PM
Closed statutory holidays.
